about us

About Cross Plains

Cross Plains Telecommunications Co is a leading nationwide provider of communications, network, cloud and IT services celebrating over 35 years in business (1979-2014). We meet the needs of small, mid-sized, enterprise and wholesale businesses and residential customers by offering a diverse portfolio of integrated technology solutions coupled with a relentless focus on customer service.

Our industry-leading product portfolio includes Metro-Fiber, Metro-Ethernet, unified communications (UC), hosted phone systems, hosted data centers and hosted file storage services. By shifting their technology management to Cross Plains, our customers save valuable time, money and resources.

Our mission is to provide the highest quality service at the best possible value while giving each of our customers the personal attention they deserve.

We're proud to be recognized as a "Best Place to Work" and "Top Employer" by industry experts, the media, and human rights organizations year after year. These awards are made possible by the individual commitments of our hard-working employees to create a great work environment.

J.D. Power & Assocaites:
"Highest Ranked Customer Service Performance among Full Service Telecommunications Providers" (2014)
"Highest Ranked Telecommunications Customer Service Performance" (2011)
"Highest Call Quality Performance Among Telecommunications Providers In West Region" (2011)
"Highest In Customer Satisfaction With Business Telecommunications Service" (2007)

Other National Awards:
Given the Prism Award by American Payroll Association for Best Overall Payroll Practices (2015)

Recognized as one of the World's Most Ethical Companies by the Ethisphere Institute (2015, 2014, 2013)

Named a Top Ideal Employer in Business, Engineering and IT lists by Universum, ranked No. 82 (2015, 2013, 2012)

Top 20 Best Places to Work for College Grads by Experience.com (2010)

Named one of the Nation's Top 20 Information Technology Teams by Information Week magazine (2007)

We believe our customers choose us because we deliver the overall best value. We believe value is in the eye of the beholder. Therefore, value is not necessarily the lowest price or the latest technology, but right-sized scalable services designed and supported by experienced local teams just for you.

Cross Plains will continue to follow the direction set forth by the needs of our customers and our desire to provide the best product at the most economical price.